Shipping policy

 

Thank you for shopping with IMISHH. This Shipping Policy outlines how IMISHH Enterprise processes and delivers your orders.

1. Order Processing Time

  • All orders are processed within 7 business days (excluding Sundays and public holidays).
  • Orders placed after 3:00 PM IST will be processed the next business day.
  • During peak seasons, sales, or new launches, processing times may be slightly extended.

Once your order is dispatched, you will receive a confirmation email and tracking details.

2. Shipping Locations

We currently ship across India.

For international shipping enquiries, please contact us at:
📧 support@imishh.com

3. Estimated Delivery Time

Delivery timelines vary based on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 6–10 business days

Please note that delivery timelines are estimates and may vary due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Unforeseen logistics disruptions

IMISHH is not liable for delays caused by courier partners.

4. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • We may offer free shipping promotions during special campaigns.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email
  • A tracking number
  • Courier partner details

You can track your order directly through the courier partner’s website.

6. Incorrect Address / Delivery Failure

Please ensure that your shipping address and contact details are correct at checkout.

IMISHH Enterprise is not responsible for:

  • Orders delivered to incorrect addresses provided by the customer
  • Failed delivery attempts due to unavailability
  • Additional shipping costs for re-dispatch

If a package is returned to us due to incorrect details, re-shipping charges may apply.

7. Damaged or Tampered Packages

If you receive a package that appears:

  • Damaged
  • Opened
  • Tampered

Please:

  1. Refuse delivery if visibly damaged, or
  2. Record a video while opening the package
  3. Contact us within 24 hours of delivery at support@imishh.com

Failure to provide proper proof may result in the claim being rejected.

8. Lost Shipments

If your tracking shows delivered but you have not received the package:

  • Please contact us within 48 hours
  • We will coordinate with the courier partner for investigation

Resolution timelines depend on courier investigation policies.

9. Delays Beyond Our Control

IMISHH Enterprise shall not be held liable for delays caused by:

  • Natural disasters
  • Government restrictions
  • Strikes
  • Pandemic-related disruptions
  • Force majeure events

10. Contact Us

For any shipping-related queries, please contact:

📧 support@imishh.com
🌐 https://imishh.com