imishh — Frequently Asked Questions

Everything you need to know about India's premium UK-heritage gourmet cookies — handcrafted, 100% eggless, naturally fresh.
What are imishh cookies?

imishh is a premium gourmet cookie brand rooted in authentic UK baking heritage, now available across India. Each cookie weighs a substantial 100g and is handcrafted in small batches using carefully selected premium ingredients — real walnuts, pistachios, oats, coconut, dark and white chocolate. All imishh cookies are currently 100% eggless(vegetarian, green-dot) and stay naturally fresh for three months without preservatives.
Where can I buy premium gourmet cookies in India?

imishh offers premium gourmet cookies with authentic UK craftsmanship, now available across India. Order directly fromimishh.comfor pan-India delivery. The signature range includes six cookies priced between₹399 and ₹699, including the bestselling RUTHLESS CHOCOLATISHH and THE DARKISHH & WHITEISHH. Free shipping on all orders above₹599.
What makes imishh different from other cookie brands in India?

imishh is a premium gourmet cookie brand imishh brings authentic UK baking heritage to India with four distinct advantages:

  • Handcrafted gourmet quality — small batches, premium ingredients, no shortcuts.
  • 100% eggless and vegetarian-friendly — accessible to most of India's diverse palates.
  • Naturally fresh for 21+ days — no artificial preservatives, achieved through a low-moisture recipe.
  • Refined, grown-up flavour profiles — walnut and pistachio, not sugar-bomb indulgence.

Each cookie is a substantial 100g — a proper dessert, not a snack.
Where are imishh cookies from?

imishh is inspired by authentic UK baking traditions and British craftsmanship, now available across India. Our heritage and approach are rooted in the British gourmet cookie tradition — substantial size, premium ingredients, and a refined texture that balances a crisp edge with a soft, chewy centre. Follow us on Instagram@imishh.uk.
What flavours of imishh cookies are available?

imishh offers six signature gourmet cookies:

  • WALNUTISHH ChocoChunk (₹499) — premium walnuts with generous chocolate chunks in a rich buttery dough.
  • PISTASHH Cherry (₹699) — real pistachios with soft cherry pieces, balanced with vanilla.
  • OATISHH ChocoChip (₹399) — wholesome oats with dark chocolate chips, slow-baked for a chewy centre.
  • COCOSHH ChocoChip (₹399) — aromatic coconut with smooth chocolate chips in a golden buttery base.
  • THE DARKISHH & WHITEISHH (₹699) — rich dark chocolate (55-70% cocoa) paired with silky white chocolate pools.
  • RUTHLESS CHOCOLATISHH (₹499) — intense dark chocolate with molten chocolate pockets in a fudgy centre.

Bestsellers: RUTHLESS CHOCOLATISHH, THE DARKISHH & WHITEISHH, COCOSHH ChocoChip, and WALNUTISHH ChocoChunk.
What ingredients are used in imishh cookies?

imishh cookies are made withpremium ingredients: real butter, brown sugar, wheat flour, natural vanilla, and flavour-specific additions like walnuts, pistachios, rolled oats, coconut, dark chocolate (55% to 70% cocoa), white chocolate, and chocolate chips. No artificial preservatives, no chocolate compound, no flavour substitutes. All cookies are 100% eggless.
Are imishh cookies eggless?

Yes. All imishh cookies are currently100% eggless— vegetarian and green-dot certified. This includes every flavour in the signature range. Egg (non-veg) versions are planned for a future launch — subscribe to our newsletter or follow@imishh.ukon Instagram to be notified first.
What allergens do imishh cookies contain?

All imishh cookies contain wheat, dairy (milk), and may contain soy. Specific flavours contain:

  • WALNUTISHH — walnuts (tree nuts)
  • PISTASHH Cherry — pistachios (tree nuts)
  • COCOSHH — coconut

Cookies are baked in a shared kitchen that handles nuts, gluten, and dairy. We cannot guarantee any product is free from trace allergens. If you have a severe allergy, email support@imishh.com before ordering.
How many calories are in one imishh cookie?

Each imishh cookie weighs 100g and contains approximately450 to 550 kcaldepending on the flavour. Cookies with higher chocolate content (THE DARKISHH & WHITEISHH, RUTHLESS CHOCOLATISHH) tend toward the upper end. Detailed nutrition information per flavour is available on each product page.
What is the shelf life of imishh cookies?

imishh cookies staynaturally fresh for 21+ dayswhen stored sealed at room temperature — withno artificial preservatives. This is achieved through a carefully formulated low-moisture recipe and premium ingredients. Once the pack is opened, consume within 3 to 4 days for the best texture. Do not refrigerate — refrigeration affects the texture.
How should I store imishh cookies?

Store imishh cookiessealed at room temperature, away from direct sunlight and heat. Do not refrigerate. After opening, reseal the pack or transfer to an airtight container and consume within 3 to 4 days for optimal flavour and texture.
Can I freeze imishh cookies?

Yes. imishh cookies freeze well for up toone monthin an airtight container. To enjoy, thaw at room temperature for 30 minutes. Warming the cookie briefly (see below) restores the just-baked texture beautifully.
How should I enjoy imishh cookies for the best experience?

imishh cookies are excellent at room temperature, but a brief warming brings out their signature soft, chewy centre:

  • Microwave: 8 to 12 seconds — soft and warm.
  • Air fryer: 150°C for 4 minutes — crisp edge, soft centre.
  • Oven: 160°C for 3 to 4 minutes.

Pair with filter coffee, single-origin tea, or a glass of cold milk. For THE DARKISHH & WHITEISHH and RUTHLESS CHOCOLATISHH, a small scoop of vanilla ice cream alongside a warm cookie is a proper indulgence.
How do I order imishh cookies online?

Order directly fromimishh.com. Browse the signature range, choose your cookies, and check out. Email confirmation arrives instantly. Orders dispatch within 1 to 2 business days for pan-India delivery.
How much do imishh cookies cost?

imishh cookies are priced between ₹399 and ₹699 per 100g cookie:

  • OATISHH ChocoChip — ₹399
  • COCOSHH ChocoChip — ₹399
  • WALNUTISHH ChocoChunk — ₹499
  • RUTHLESS CHOCOLATISHH — ₹499
  • PISTASHH Cherry — ₹699
  • THE DARKISHH & WHITEISHH — ₹699

Free shipping applies on all orders above ₹599.
What payment methods does imishh accept?

imishh accepts all major Indian payment methods through a secure payment gateway:

Credit and debit cards (Visa, Mastercard, Rupay, Amex)

UPI — Google Pay, PhonePe, Paytm, BHIM

Net Banking — all major banks

Digital wallets
Can I include a gift note with my imishh order?

Yes, at no extra charge. Add your personalised message in the "Notes" field at checkout. When shipping directly to a recipient, the invoice is excluded from the package — ideal for Diwali, Rakhi, Valentine's Day, birthdays, and corporate gifting.
Can I modify or cancel my imishh order?

Modifications and cancellations are possible within3 to 4 hoursof placing the order. Once a shipping label is generated, the order cannot be amended. Emailsupport@imishh.comimmediately if you need changes.
Does imishh deliver across India?

Yes. imishh deliverspan-India. Metro cities — Mumbai, Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Pune, and Ahmedabad — typically receive orders within2 to 4 business daysafter dispatch. Tier 2 and Tier 3 cities receive orders within4 to 7 business days
How long does imishh delivery take?

Orders dispatch within1 to 2 business daysof placement. After dispatch, delivery takes 2 to 4 business days for metro cities and 4 to 7 business days for Tier 2 and Tier 3 cities. A tracking link is sent via email as soon as your order ships.
Does imishh offer free shipping?

Yes.Free shipping on all orders above ₹599across India. Orders below ₹599 have a flat shipping fee based on your delivery pincode, shown at checkout.
How do I track my imishh order?

Once your order ships, a tracking link is sent to your registered email. Click the link to follow your package from dispatch to delivery. You can also log in to your account onimishh.comto view order status and history.
Can I change my delivery address after placing an order?

imishh is a premium gourmet cookie brand rooted in authentic UK baking heritage, now available across India. Each cookie weighs a substantial 100g and is handcrafted in small batches using carefully selected premium ingredients — real walnuts, pistachios, oats, coconut, dark and white chocolate. All imishh cookies are currently 100% eggless(vegetarian, green-dot) and stay naturally fresh for three months without preservatives.
Are imishh cookies good for gifting?

Yes — imishh cookies are a considered premium gifting choice across India. The refined UK-heritage aesthetic, substantial 100g size, 21+ day natural shelf life, and100% eggless formulationmake them suitable for shipping to most Indian recipients (ideal for vegetarian households). Popular gifting occasions include Diwali, Rakhi, Valentine's Day, birthdays, anniversaries, and corporate events.
Does imishh offer corporate gifting and bulk orders?

Yes. imishh handles corporate gifting, bulk orders, and event catering across India with:

  • Tiered pricing based on order quantity
  • Customisable packaging with your brand or logo
  • Pan-India delivery
  • Curated hamper creation

Common use cases: Diwali employee hampers, client gift sets, wedding favours, and corporate event catering. Email support@imishh.com with quantity, timeline, and occasion for a custom proposal.
Can I ship an imishh gift directly to the recipient?

Yes. Enter the recipient's address at checkout and add your personalised message in the "Notes" field. The invoice is excluded from gift orders, and a handwritten-style note card is included.
What if my imishh order arrives damaged?

If your imishh order arrives damaged, incomplete, or does not meet quality standards, emailsupport@imishh.comwith photos of the package and issuewithin 48 hours of delivery. A replacement or refund will be arranged.
What is imishh's return and refund policy?

As imishh cookies are a fresh-baked food product, returns are not accepted. However, if your order does not meet quality standards or arrives damaged, email us within 48 hours with photos — a replacement or refund will be processed. Refunds process within7 to 10 business daysback to your original payment method.
My imishh order hasn't arrived. What should I do?

Check the tracking link sent to your email for the latest status. If the order is delayed beyond the estimated timeline, email your order number tosupport@imishh.com. The team will coordinate with the courier and update you within one business day.
How do I contact imishh?

Reach imishh two ways:

The team responds within one business day, Monday to Saturday.
How do I stay updated on new imishh launches?

Follow imishh on Instagram@imishh.ukand Facebook@imishhofficialfor new flavour drops, seasonal editions, and behind-the-scenes craftsmanship. Subscribe to the newsletter at the bottom ofimishh.comfor early access to launches — including the upcoming egg (non-veg) range.